FDIC-Insured—Backed by the full faith and credit of the U.S. Government
Rev. 06/2021
FACTS
WHAT DOES WESTERN BANK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Transaction history and credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.
| Reasons we can share your personal information | Does Western Bank share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. | Yes | No |
| For our marketing purposes – to offer our products and services to you. | Yes | No |
| For joint marketing with other financial companies. | No | We do not share |
| For our affiliates’ everyday business purposes – information about your transactions and experiences. | No | We do not share |
| For our affiliates’ everyday business purposes – information about your creditworthiness. | No | We do not share |
| For our affiliates to market to you | No | We do not share |
| For non-affiliates to market to you | No | We do not share |
Questions?
Please contact Western Bank at 877-301-2262 or visit westernbank.com.
Who are we?
Who is providing this notice?
Western Bank
What we do
How does Western Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Western Bank collect my personal information?
We collect your personal information, for example, when you
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
- Western Bank has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- Western Bank does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Western Bank doesn’t jointly market.
Other Important Information
For Texas Customers. Western Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Western Bank should contact the Texas Department of Banking through one of the means indicated below:
In Person or by U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
By Telephone: 1-877-276-5554 (Toll Free)
By Fax: 1-512-475-1313
By Email: [email protected]
By Email: www.dob.texas.gov
